ORDERING PROCESS.

At Chantory, we aim to make every step of your custom song experience clear, smooth, and meaningful. Please read the following guidelines carefully before placing your order.





1. How It Works

Step 1: Choose Your Package

Select the custom song package that best fits your occasion and budget:


Mini Melody – USD 97

Full Story Song – USD 249

Premium Love Anthem – USD 399


Step 2: Submit Your Story

Fill out our song request form, where you’ll provide:


The occasion and recipient

Song mood and tone (romantic, funny, sentimental, etc.)

Key personal details, memories, or messages

Optional photo or audio uploads to personalize your song even more


Step 3: Make Payment

No work will begin until full payment is received. We accept:


PayPal (@chantory)

Venmo (@chantory)

Zelle (order@chantory.com)



Payment instructions will be shown upon submitting your order.


Step 4: Song Creation Begins

Once your payment is confirmed, production starts! You’ll receive two unique versions of the song to choose from.



2. Song Draft & Revisions

You will be sent two initial versions of your song with different musical arrangements or styles. You will then select one version to move forward with.


Important:
Once you choose your preferred version, revisions are limited to the lyrics only.
No musical composition, instrumental changes, or vocal style swaps will be made after selection.



3. AI Vocal Performance Disclaimer

Our songs are generated using cutting-edge AI vocal technology. While we strive to match your preferences (such as male/female voice or duet style), please note:


The final voice may be male, female, or blended

We cannot guarantee voice gender or tone

Occasionally, lyrics may be adjusted to match the AI-selected vocal

We will always prioritize the best-sounding, most emotionally resonant performance



4. Revisions by Package

Mini Melody: 1 round of lyric edits

Full Story Song: Up to 2 rounds of lyric edits

Premium Love Anthem: Up to 3 lyric revisions + vocal delivery feedback


Major changes such as full rewrites or story alterations after production begins may require an additional fee.



5. Turnaround Time

Delivery times begin once your payment is received:


Mini Melody: 5–7 business days

Full Story Song: 7–10 business days

Premium Love Anthem: 10–14 business days


Rush delivery is available for an additional charge. Contact us directly if you need it faster.



6. Final Delivery Format

Your finished song will be delivered via email or download link as a:


High-quality MP3 file

Optional WAV and instrumental versions available upon request


We retain a secure backup of your song for 30 days in case you need another copy.



7. Usage Rights

Each Chantory song includes a lifetime personal-use license. You may:


Share your song on social media

Play it at personal events

Use it in personal videos or slideshows



Commercial use is not allowed (ads, monetized YouTube, Spotify, etc.) without purchasing a separate license.

Please contact licensing@chantory.com for commercial or extended usage.



8. Need Help?

For questions or custom requests, contact us at:

questions@chantory.com